saratoga safety solutions, llc

Saratoga Safeguard Solutions, LLC, home of the Hydro-Hitch®, was established in 2005 with over 33 years of experience in fire fighting and waterworks industries. With an extensive and ever-growing number of specialized products for water control and ﬁre ﬁghting operations Saratoga Safeguard Solutions, LLC has built a reputation for innovation, quality, and excellent customer service.

Chapco and Hydro-Hitch®

Located in Putnam, CT, Saratoga Safeguard Solutions is the developer of Hydro-Hitch, and other products and accessories for water control and fire fighting. Saratoga Safeguard Solutions, LLC, home of the Hydro-Hitch, was established in 2005 with over 33 years of experience in fire fighting and waterworks industries. With an extensive and ever-growing number of specialized products for water control and ﬁre ﬁghting operations Saratoga Safeguard Solutions, LLC has built a reputation for innovation, quality, and excellent customer service.

the project

Before an introduction to Chapco, Saratoga Safeguard Solutions was experiencing quality issues with some of its custom metal fabrications for the Hydro-Hitch® product line. After these quality issues and also delays with previous suppliers, Saratoga Safeguard Solutions sought a strategic metal fabrication partner to help improve the overall quality of its component, increase supply chain reliability, while decreasing ﬁnished product inconsistencies, and defects.

the challenge

Unfortunately, its existing supplier was slow in taking the necessary steps to eliminate defective parts and meeting timelines for parts that were critical to its end products.

When Saratoga Safeguard Solutions sought Chapco for assistance, production quality and on-time delivery were at risk.

the solution

The speed with which Chapco was able to ramp-up production, its heavy fabrication expertise and value-added capabilities, as well as its dedication to high-quality work through its Zero-Defect Mission, allowed Saratoga Safeguard Solutions to stay true to both its production schedules and customer expectations. Chapco’s vast experience with CNC machining, sheet metal fabrication, and robust sales and engineering support, provided Saratoga Safeguard Solutions with consistent, qualified production, reduced lead times, reliable quality assurance, and on-time delivery.

Having numerous manufacturing partners past and present over the years, working with Chapco has been like a breath of fresh air. What impresses me the most has been their attention to customer service and product detail. When we issue a purchase order to Chapco our team is conﬁdent knowing each order is carefully built and inspected by various department managers before shipping to our locations. We look forward to continued growth with a business partner that we can trust.

As a manufacturing and product development company, we always strive to go above and beyond in every step of the manufacturing process. Our highly trained engineers, sales, and support staﬀ, enable us to further strengthen the way we achieve best-in-class products and customer support.

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